Author’s note, added Apr. 2025: I’ve noticed this post has been getting a fair amount of traffic recently, and I want to point out that this post is from Nov. 2022, which means that at the moment I’m writing this note, this post is almost two and a half years old. It’s basically a historical document, not a reflection of life in 2025.
It’s been a pretty wild couple weeks in the ad-supported digital media business, and unlike most of what happens in this business, they’re things I can actually talk about outside of work without risking putting anyone to sleep. There are always 30,000 things going on on the business side of the internet – and while a lot of them feel urgent, they usually move pretty slowly, and most people outside of the industry don’t even need to notice them happening.
But with Elon Musk buying Twitter and a ton of big-money advertisers pausing their spending on the platform – this is different. The platform, its owner, the advertiser brands are all recognizable entities, and they seem to be doing things incredibly quickly. It’s very rare for a story about the business side of the digital media business to make front-page headlines. My day job is *~*developing content*~* for advertising technology companies, and people who do this kinda stuff for a living generally understand we can’t talk about it at parties. It’s more than most people really want or need to know about the back end of the internet. But while the general-interest coverage of the internet often focuses on relatively abstract things like civility, the tone of content on social platforms and in other media, this Twitter stuff shines a light on the path that leads from tone directly to dollars. And if you think there are a lot of words devoted to this stuff in general-interest media, you should see the ad industry trade publications. They’re popping off, because Musk just can’t stop doing things that are bad for Twitter’s ad business.
There are a lot of updates that seem to flit by like side notes in the general-interest narrative, but are truly BFDs in the ad-supported media biz – and a lot of those storylines deserve to be explained in slightly more detail than general-interest news outlets generally explain them. So I wanted to take a minute to dig into some of those elements that are already impacting Twitter’s ad business. [In reality, this’ll take more than a minute, because there’s just too much. – ed.] The impact is not hypothetical, it’s not a future thing, it’s here now, and it likely will be for some time.
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